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EMME Lash & Brow
South Boston, MA | Part Time
$41k-52k (estimate)
2 Weeks Ago
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Front Desk Receptionist
EMME Lash & Brow South Boston, MA
$41k-52k (estimate)
Part Time 2 Weeks Ago
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EMME Lash & Brow is Hiring a Front Desk Receptionist Near South Boston, MA

We're hiring for Front Desk Receptionist in South Boston.

About us:

The EMME brand, operating under EMME Lash & Brow and EMME Lash Bar provides eyelash extension services in Brookline (Coolidge Corner), Dedham (near Legacy Place), South Boston, and Cambridge (Fresh Pond Mall). We employ a team of professional, licensed lash artists who specialize in lashes and brows, so each lash artist is highly experienced and can consult on every lash/brow scenario. In addition to all styles of lash extensions, we offer brow lamination, lash lifts, tints, and facial wax. Our clients love us as we provide the best-in-class customer satisfaction.

Are you looking to be part of a beauty team that ensures our clients have an amazing experience from the moment they call to the moment they walk out with a beautiful set of lashes? Do you have exceptional customer service skills and are a fast learner?

If the answer is "yes," we want you on our team at EMME Lash Bar. EMME Lash Bar empowers clients to walk out feeling more confident by amplifying their natural beauty. As a Front Desk Receptionist at EMME Lash Bar, you will:

  • Explain the eyelash extensions process to new clients who have never tried lash extensions previously
  • Describe the different styles we provide to help clients choose the perfect one
  • Establish relationships with clients to grow and retain a clientele base
  • Educate clients on the aftercare instructions for best retention and lash care

Why join our Team?

  • Free and discounted services and products
  • Paid lunch breaks
  • Will always look fabulous with lash extensions!
  • Work with a team that shares your interests
  • Potential to learn lashing and become a Lash Stylist (*with a valid esthetician or cosmetology license)
  • High growth opportunities where we help you start on your beauty career

Must haves:

  • An engaging personality
  • Enjoy interacting with people
  • Exceptional client service / phone etiquette
  • Have open availability and be reliable to meet scheduling needs
  • Quick to learn
  • Strong organizational and communication skills
  • Be able to work in a fast paced environment managing multiple requests at the same time
  • Reliable transportation
  • Presentable appearance & willing to wear our brand uniform
  • Be a team player
  • Retail sales experience and customer service experience (preferred)

Responsibilities include but are not limited to:

  • Answering phone calls
  • Calling clients for booking confirmations
  • Booking appointments
  • Helping the client checkout after the service
  • Making sure that the salon is organized, tidy and clean (sanitize common spaces, restroom, etc.)
  • Client database maintenance
  • Social media (Instagram, Tik Tok) management
  • Running daily reports, cash/payment reconciliation

Please note this open position is for our South Boston location. We are offering a part-time position (2-3 days per week, 8 hours per day). See questionnaire for requirement.

Our locations:

EMME Lash Bar Brookline: 1381 Beacon Street, Brookline, MA 02446

EMME Lash Bar Dedham: 808 Providence Highway, Dedham, MA 02026

EMME Lash & Brow South Boston: 216 West Broadway, Boston, MA 02127

EMME Lash & Brow Cambridge: 184 Alewife Brook Parkway, Cambridge MA 02138

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: 16 – 25 per week

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Application Question(s):

  • Where did you work previously that helped you gain front desk receptionist / customer service experience?
  • Please list the best number to call you.
  • What is the highest level of education you have completed and where did you attend? (Some high school, high school, some college, Associate, Bachelor's, Master's)
  • Do you post on social media often and enjoy creating content for Instagram and Tik Tok? As one of the responsibilities - you will be helping lash artists' take photos of their work and post on on brand's Instagram.
  • Will you be taking public transportation to get to our salon? There is minimal public street parking, but available.
  • The days for this part-time role is 2-3 days out of Monday 9:30-5, Thursday 9:30-5:30, Friday 9:30-5:30 and Saturday 9:30-5:30. Do all the days work for you and if not, please elaborate which days you are available.

Experience:

  • Front Desk: 1 year (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Part Time

SALARY

$41k-52k (estimate)

POST DATE

04/13/2024

EXPIRATION DATE

08/10/2024

Show more

EMME Lash & Brow
Full Time | Part Time
$53k-68k (estimate)
0 Months Ago

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